Otter.ai

What it does

Otter.ai offers a comprehensive solution for managing meetings by providing transcription and note-taking services powered by AI. Its toolset enables automatic transcription of meetings in real time, recording audio, capturing slides, and highlighting action items. It works across various sectors, including business, sales, education, and media, and is designed to make meetings more effective and actionable by creating automated notes. Otter.ai provides a service named ‘OtterPilot’, which auto-joins meetings on different platforms like Zoom, Google Meet, and Microsoft Teams to produce notes automatically. It features Otter AI Chat, which offers the capability to generate content like emails and status updates across all meetings. One of its significant features is the ability to generate a summary in 30 seconds from a one-hour team meeting, keeping everyone informed. Otter.ai also assigns action items from the meeting and sends follow-up emails. The platform integrates with different workflows and tools, including Salesforce, HubSpot, Egnyte, Amazon S3, Snowflake, and Microsoft SharePoint.

Pricing review, September 26, 2026: Free Basic; paid Pro and Business plans. Check the official pricing page for current billing, limits, taxes, and regional availability.

Editorial notes

Otter records and transcribes conversations, then turns them into searchable notes and action items. It is useful when meetings need a shared record, but transcription errors can become persistent mistakes.

Use a meeting with product names, figures, and multiple speakers. Check those details against the audio, then test sharing, export, retention, and calendar controls. Obtain participant consent before recording. See the official product site for current features and terms.